Moxo
by Moxo, Inc.
Process orchestration for cross-company work: AI prepares the steps, people sign them off, outsiders join by link. Moxo AI is a process orchestration platform for work that crosses company lines. You build templates of human steps such as forms and approvals, with AI agents and automations around them, and each run is a Flow that outsiders can join through account-free links.
Performance Scores
7 rankings evaluated
Score range: 4.5 – 7.7
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#1Best Human-in-the-Loop Automation Platforms 2026
Score: 7.7 · Best for: Teams whose decisions sit with clients or suppliers who will never hold a licence
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#7Best Workflow Automation Tools 2026
Score: 4.8 · Best for: Low-volume client and supplier processes where people, not apps, close each step
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#8Best AI Agent Builders for Non-Developers in 2026
Score: 5.3 · Best for: Operations teams that want agents to prepare client-facing work while a named person signs off
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#8Best No-Code Automation Platforms in 2026
Score: 4.5 · Best for: Operations teams without engineers who run client or supplier processes where each step waits on a person
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#8Best AI-Powered Automation Tools in 2026
Score: 6.2 · Best for: Teams that want AI to draft client-facing processes a person still signs off
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#9Best Process Orchestration Platforms 2026
Score: 5.4 · Best for: Teams orchestrating long, people-heavy processes that cross company lines
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#9Best AI Agent Platforms in 2026
Score: 5.5 · Best for: Agent-assisted client and supplier processes where a person signs off each decision
Key Facts
General
| Attribute | Value | As of | Source |
|---|---|---|---|
| Legal entity | Moxo, Inc. | Sep 2026 | Moxo Terms of Service |
| Predecessor | Moxtra, co-founded in 2012; Moxo name announced 7 March 2022 | Sep 2026 | PR Newswire (Moxtra releases, 3 June 2021 and 7 March 2022) |
| Team plan price | As of September 2026, Moxo's Team plan is listed at $5,000/yr, billed annually, with 100 flows/yr, $100 of AI usage/yr and unlimited seats. The vendor's pricing page no longer offers a monthly billing option. | Sep 2026 | Moxo pricing page |
| Free plan | None listed (Team, Scale and Enterprise only) | Sep 2026 | Moxo pricing page |
| Hosting | Amazon Web Services | Sep 2026 | Moxo Description of Services |
Limits & Quotas
| Attribute | Value | As of | Source |
|---|---|---|---|
| Team plan allowance | 100 flows/yr · $100 of AI/yr · Unlimited seats | Sep 2026 | Moxo pricing page |
| Scale plan | Custom quote; 500 flows/yr · $500 of AI/yr · Unlimited seats | Sep 2026 | Moxo pricing page |
Integrations
| Attribute | Value | As of | Source |
|---|---|---|---|
| API, webhooks and MCP | Webhooks, REST APIs and Connect via MCP listed from Scale | Sep 2026 | Moxo pricing page |
Security & Compliance
| Attribute | Value | As of | Source |
|---|---|---|---|
| Audit log and SAML SSO | Audit log and SAML SSO listed from Scale | Sep 2026 | Moxo pricing page |
| Compliance | "SOC 2 Type II and SOC 3 certified" (security page); "undergoes SOC 2 Type II auditing" (Description of Services) | Sep 2026 | Moxo security page |
AI Features
| Attribute | Value | As of | Source |
|---|---|---|---|
| Supervisor Agents | Supervisor Agents listed under Enterprise | Sep 2026 | Moxo pricing page |
| Assistive slots per human step | Up to three (preparer, advisor, reviewer), each fillable by a person or an AI agent | Sep 2026 | Moxo Description of Services |
Strengths
- ●The Approval step is a step type the platform ships, not a setting on an action, and the template builder offered four named rejection routes on 15 September 2026
- ●A Magic Link grants "account-free access to a specific assigned task", so a client or supplier decides without an account (Description of Services, read 15 September 2026)
- ●Every audit-log row read in the AutomationAtlas test workspace on 14 and 15 September 2026 carried an actor, including "AI Agent", "System" and "Public link"
- ●Team carries unlimited seats at $5,000 a year, so adding internal approvers costs nothing per head (moxo.com/pricing, read 22 September 2026)
- ●Approvals, forms, file requests and e-signatures are step types in the object model, not add-on apps (Moxo API reference v2.0.0, read 28 September 2026)
- ●The Moxo app lists 38 apps, including Salesforce, HubSpot, Dynamics 365, DocuSign and Slack, plus a Zapier connector to 7,000+ apps (read 28 September 2026)
- ●Roles bind to real people when a flow starts, and seats are unlimited, so adding an approver costs nothing per head
- ●Moxo states it offers private cloud, multi-tenant or on-premises deployment and is "SOC 2 Type II and SOC 3 certified" (moxo.com/security, read 29 September 2026)
- ●Build with AI drafts a template, and any agents it references, from a plain-language brief; the API exposes it as POST /v1/ai/generations (changelog v1.2.0, 11 June 2026)
- ●Every human step can carry a preparer, advisor and reviewer, each a person or an AI agent, so agent-prepared work lands with a named owner
- ●Audit rows label agent work "AI Agent", apart from "System" and named people (synthetic tests, 14 and 15 September 2026)
- ●95 pre-built templates across 14 categories, and 38 connectors in the Moxo app, including a Custom MCP Server and a Zapier bridge (read 28 September 2026)
- ●Forms, approvals, file requests and e-signatures are built-in step types, and roles bind to real people when a flow starts
- ●Build with AI drafted a four-step template from a written brief in a synthetic AutomationAtlas test on 14 September 2026, and the publish validator blocks designs that do not hold together
- ●95 pre-built templates across 14 categories, including 11 for legal and corporate governance, and a Zapier connector to 7,000+ apps (Moxo app, read 28 September 2026)
- ●16 API operations accept an Idempotency-Key with a 10-minute replay window, so a retried call does not start a duplicate flow (Moxo OpenAPI v2.0.0, read 29 September 2026)
- ●Build with AI drafts a template from a written brief, and the API exposes it as POST /v1/ai/generations (changelog v1.2.0, 11 June 2026)
- ●Team includes AI Copilot and six AI utilities: Extract, Write, Custom prompt, Transcribe, Summarize and Translate (moxo.com/pricing, read 29 September 2026)
- ●An AI-drafted design that fails publish validation stays a draft, and template versions can be restored through the API
- ●status.moxo.com shows no incidents in seven regions from 14 to 28 September 2026, and one incident in its public feed, a March 2024 outage resolved in under two hours
- ●Parallel branches rejoin when complete, and for-each iteration runs a set of steps once per item (Description of Services, read 28 September 2026)
- ●Sub-flows wait on a child flow, and a WAIT step resumes on its callback token with optional result data (Moxo API v2.0.0)
- ●Managers can retry a failed automation step or skip one not yet started through the API, and a per-template Process Health score tracks on-time rate, SLA compliance and cycle time
- ●A 101-path OpenAPI 3.1 specification and an MCP server expose flows and templates to code and AI clients, from the Scale plan
- ●Agents are a distinct kind of user, and audit rows label their work "AI Agent" (Moxo API reference v2.0.0; synthetic tests, 14 and 15 September 2026)
- ●Build with AI drafts a template and the agents it references from a written brief, also callable as POST /v1/ai/generations
- ●Agents prepare, advise or review around approvals, forms, file requests and e-signatures, which stay steps a person closes
- ●An MCP server with 25 tools lets outside agents start and act on flows, and Moxo agents can "hand off to Claude, OpenAI, or any MCP server" (Moxo docs, read 28 September 2026)
Limitations
- ●The plan that carries the approval step does not carry the record: the audit log, the named AI agents, Agent Foundry, webhooks, REST APIs and MCP connections all start on the custom-quoted Scale plan (moxo.com/pricing, 22 September 2026)
- ●Team's allowance fell from 250 flows a year to 100 at an unchanged $5,000, between the 26 August 2026 and 10 September 2026 captures of the pricing page
- ●Billing is annual only. The $500 monthly option read on 15 September 2026 has been withdrawn, leaving a disabled billing toggle and a "Book a demo" button on every plan, so the cheapest way in is a year's commitment
- ●The $100 of AI a year has no published conversion to the credits the product logs against a flow, so allowance and consumption cannot be reconciled from public pages
- ●Team is $5,000 a year, billed annually, for 100 flows, with no free plan and no published overage rate; an exhausted allowance returns 402 QUOTA_EXCEEDED
- ●moxo.com/integrations names no connector, so the 38-app list is visible only inside the Moxo app, where QuickBooks, Xero, Jira and Airtable appear as plan-gated
- ●Branching, loops, triggers, scheduled flows and the named AI agents start on the custom-quoted Scale plan, and the API reference documents no code step for data transformation
- ●On-premises and private cloud are sales arrangements, the Description of Services says "The Service is hosted on Amazon Web Services", and no uptime SLA is published
- ●Agent Foundry and the named agents start on the custom-quoted Scale plan, and bring-your-own model is an Enterprise line (moxo.com/pricing, 28 September 2026)
- ●No free tier: Team is $5,000 a year, billed annually, and every plan button reads "Book a demo"
- ●The builder's per-run cost estimate moved from $0.38 to $0.17 with no step edited (synthetic test, 14 September 2026), and $100 of AI a year has no published credit conversion
- ●The Learning Center sits behind a Moxo sign-in and its community page reads "Coming soon", so there is no public forum for template questions yet
- ●No free plan, and Moxo meters flows rather than operations: Team's 100 flows a year leave a volume of 10,000 runs a month outside any published price
- ●Branching, loops and triggers start on the custom-quoted Scale plan, and the 38 connectors listed in the Moxo app sit far below this ranking's 500 mark
- ●No self-hosted licence or download; on-premises is offered by arrangement
- ●No published uptime percentage or availability SLA (moxo.com, read 29 September 2026)
- ●No free tier: Team is $5,000 a year billed annually, and every plan button reads "Book a demo"
- ●Agent Foundry and the named agents start on the custom-quoted Scale plan, and no AI overage rate is published beyond Team's $100 a year
- ●moxo.com/integrations names no connector; the 38-app list is visible only inside the Moxo app
- ●No published uptime percentage or availability SLA, so the clean status history is a record, not a commitment
- ●No saga or compensation construct: a failed later step cannot undo the steps before it
- ●No API call moves a running flow onto a newer template version, so a fix reaches new flows while open ones are adjusted by hand
- ●No concurrency benchmark, throughput figure or availability SLA is published; the API allows 1,000 requests a minute per key
- ●No workflow-as-code, local runtime or self-hosted licence, and branching, loops and sub-flows start on the custom-quoted Scale plan
- ●The named agents start on the custom-quoted Scale plan, alongside webhooks, REST APIs and MCP connections, so the agent tier has no published price
- ●Team, the only published price, is $5,000 a year for 100 flows, with no free plan (moxo.com/pricing, 28 September 2026)
- ●Agents work inside a designed flow with a defined scope rather than roaming a person's inbox or calendar
Based on evaluations in 7 rankings: Best Human-in-the-Loop Automation Platforms 2026, Best Workflow Automation Tools 2026, Best AI Agent Builders for Non-Developers in 2026, Best No-Code Automation Platforms in 2026, Best AI-Powered Automation Tools in 2026, Best Process Orchestration Platforms 2026, Best AI Agent Platforms in 2026
Pricing Plans
Team
$5,000/yr, billed annually; no monthly billing option (moxo.com/pricing, 28 Sep 2026). 100 flows/yr, $100 of AI usage/yr, unlimited seats.
- ✓Workflow builder
- ✓AI Copilot
- ✓Approvals
- ✓Magic links
- ✓Third party integrations
- !100 flows/yr
- !$100 of AI/yr
- !Unlimited seats
Scale
Custom quote (moxo.com/pricing, 15 Sep 2026); no public price.
- ✓Everything in Team
- ✓Branching, loops, triggers, scheduled flows
- ✓Agent Foundry and Automation, Review, Prepare and Advise Agents
- ✓SAML SSO
- ✓Webhooks, REST APIs, Connect via MCP
- ✓Audit log
- !500 flows/yr
- !$500 of AI/yr
- !Unlimited seats
Enterprise
Custom quote (moxo.com/pricing, 15 Sep 2026); no flow or AI allowance stated.
- ✓Everything in Scale
- ✓Supervisor Agents
- ✓Bring your own model / agent
- ✓Moxo SDK (Embed)
- !Unlimited seats
About Moxo
Moxo AI is a process orchestration platform for work that crosses company lines. You build templates of human steps such as forms and approvals, with AI agents and automations around them, and each run is a Flow that outsiders can join through account-free links. It is served at app.moxo.com, separately from the older Moxo Classic. Its publisher began as Moxtra, which a June 2021 PR Newswire release says was co-founded in 2012; Moxtra announced the Moxo name on 7 March 2022, and as of 15 September 2026 Moxo's Terms of Service, Terms and Conditions and Privacy Policy name the company as Moxo, Inc. The paper trail starts a little earlier than the brand: Moxtra, Inc.'s first SEC Form D, filed on 8 August 2013, lists its previous name as Xebew, Inc., incorporated in 2012, and Xebew, Inc. was the original applicant on the MOXTRA trademark filed on 3 January 2013. That 2013 filing gave a Los Gatos, California address; Moxo, Inc.'s trademark records now place the company in Cupertino.
The read that matters for a buyer: Moxo's real product is the approval, not the AI. A Flow is "A single running instance of a Template, carrying its own data and status" (Description of Services, read 15 September 2026), built from more than thirty step types, and each human-action step can carry up to three assistive slots, a preparer, an advisor and a reviewer, each fillable by a person or an AI agent. The AI prepares and checks; a person owns the step. The price list says the same thing more bluntly. Team, the only plan with a published price ("$5,000/yr", billed annually with no monthly option as of 28 September 2026), includes Approvals and Magic links, 100 flows and $100 of AI a year, and unlimited seats. Agent Foundry and the Automation, Review, Prepare and Advise Agents start on Scale (500 flows and $500 of AI a year, custom quote), and Supervisor Agents appear only under Enterprise. At list price, Moxo sells structured human sign-off with outsiders in the loop; the agents are the upsell.
That makes the wrong fit easy to spot. There is no free plan, and branching, loops, triggers, webhooks, REST APIs, the audit log and SAML SSO are all listed from Scale, so app-to-app automation with no human decision in it has no published Moxo price. The pricing page defines neither a flow nor the AI unit and states no overage price, although Moxo's Terms and Conditions, read that day, say fees may include overage fees. Team's allowance also moved under a steady price: the 26 August 2026 Internet Archive capture listed Team at the same price with 250 flows and 25,000 AI credits a year, and with branching, loops, triggers, webhooks, REST APIs and MCP connections that the 10 September 2026 capture listed under Scale.
Under the hood, the documentation is serious. The Description of Services covers a public REST API, webhooks, SAML 2.0 single sign-on and MCP in both directions: workflows can call MCP servers as tools, and Moxo "exposes itself as an MCP server". It says the service "is hosted on Amazon Web Services" and that "Moxo undergoes SOC 2 Type II auditing", while Moxo's security page, read the same day, says Moxo "is SOC 2 Type II and SOC 3 certified". Those are not the same claim, so ask for the report and check which wording your contract uses.
Our synthetic tests, on a test workspace that is no guide to what Team includes, cut both ways. On 14 September 2026, Build with AI turned a written recruitment brief into a four-step template (form, AI extraction, internal review, approval) with three human roles, and showed "Est. $0.38 per run" before anything was published; a later reading showed $0.17 with no step edited. On a supplier brief the same day, it described two approvals as running "independently in parallel", and Moxo's own publish validator refused that design with 2 blocking issues. That is the right outcome: the AI may draft the process, but it doesn't get to ship one that doesn't hold together. The Capabilities settings page was candid too, showing 12 flow actions and 6 flow controls as available and counting 8 and 3 more as "Not available on your plan" without naming them. On 15 September the Approval step offered four rejection routes, and across both days the audit log gave every row an actor, such as "AI Agent", "System", "Public link" or the person's name; 17 rows were read for one flow. Closest comparators covered on this site: Zapier, n8n and Kissflow.
Editor's Note: The moment I trusted Moxo a little more was when it said no to itself. We recently asked Build with AI for a supplier process with two parallel approvals. Its summary said they would run "independently in parallel", and the publish validator then refused that design with 2 blocking issues. In a product sold on accountable decisions, a validator that overrules the AI builder is a feature, not an embarrassment. The same builder offered four ways to handle a rejected approval, so what happens after a "no" is settled before a flow goes live. — Rafal Fila, ShadowGen
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Workflow AutomationSee How It Ranks
Best Human-in-the-Loop Automation Platforms 2026
Eight platforms are ranked here on a single mechanism: how a person enters an automated path, and what the system can prove afterward about the decision they made. Moxo scores 7.7 and ranks first; Camunda 8 scores 7.2, Microsoft Power Automate 7.1, Pega 6.9, n8n 6.7, Zapier 5.9, Kissflow 5.8 and ServiceNow 4.8, scored 22 September 2026 on the five weighted criteria. Those criteria cover the step type, the approver's account or licence, the routes available on a rejection, the audit record, and the meter that charges for the decision, and none of them can tell a review from a rubber stamp, so the methodology adds a check readers can run on any product in a few minutes: whether the decision record tells a considered approval from an instant one. Every figure was read from a vendor-owned surface and carries its own date.
Best Automation Platforms for AI Orchestration 2026
This ranking answers one question: how many real business applications can an AI agent act on out of the box? It evaluates nine platforms as of August 2026 on the reach they give an agent, not on the workflow logic they can express. That boundary is deliberate, because two neighbouring pages on this site answer different questions. Best Process Orchestration Platforms 2026 scores multi-step process control, error handling and state management. Best AI Agent Platforms 2026 scores building and hosting the agent itself. This page scores the layer between them: the connective tissue that lets an agent already built elsewhere reach the applications a business actually runs on. A platform that leads one of those pages can place low here, and two of them do. Scores derive from application and action catalogue counts, the exposure model each platform uses to publish those catalogues to an agent, setup effort, failure handling and cost per agent action. Every figure was retrieved from a vendor-owned surface on 11 August 2026 unless an earlier date is stated against it.
Questions About Moxo
How does Moxo keep humans in control when AI agents run a workflow?
Moxo keeps people on the decisions by design: approvals and other human steps are ones its product page says "only a person can close", and AI agents can fill preparer, advisor or reviewer slots around them (both read 15 September 2026). The checks on AI output are opt-in, though. In synthetic AutomationAtlas tests that day, an AI extract step's "Human review" and "Supervisor Agent" switches were both off by default, and the builder accepted the same role as a form's submitter and its approver.
How much does Moxo cost in 2026?
Moxo's only published price is Team: $5,000 a year, billed annually with no monthly option, for 100 flows and $100 of AI a year with unlimited seats (moxo.com/pricing, 28 September 2026). Scale (500 flows and $500 of AI a year) and Enterprise are custom quotes. There is no free plan, no published overage rate and no stated trial length, and the dollar AI allowance has no published conversion to the credits Moxo's product logs.
What is Moxo?
Moxo AI (app.moxo.com) is a process orchestration platform from Moxo, formerly Moxtra, for work where several parties, approvals and documents meet. You build templates of human steps, AI steps and automations, each run is a Flow with its own data and status, and outsiders act through account-free Magic Links. Its only published price is Team, and the AI agents start on the custom-quoted Scale plan (moxo.com/pricing, 15 September 2026). It is not Moxo Classic, the older app.
Learn More
Moxo vs Lindy in 2026: Who Presses Approve When the Agent Asks
Lindy, founded in 2023, sells an AI teammate that lives in Slack and in each person's inbox; Moxo, whose predecessor Moxtra was co-founded in 2012, runs multi-party processes where approvals are steps only a person can close. Moxo wins three rounds to two: who closes the step, work across companies and the record. Lindy wins reach and testing. Vendor pages and docs read 28 September 2026.
Moxo vs Kissflow in 2026: What an Outside Approver Costs, and What the Record Proves
Moxo and Kissflow both sell approvals to people who do not write code, and each wins one round outright: Moxo's Web and Headless SDKs run the approval inside the buyer's own product, under the buyer's own sign-in. Kissflow's portal audit log stamps every event with an actor, a device and an IP, where Moxo publishes no field list. Both answers are quoted, not priced, and both meters punish a one-step request sent to hundreds of clients. Cost, the decision record, rejection routes, AI metering and governance, verified 14 to 23 September 2026.
Moxo vs Camunda 8 in 2026: BPMN User Tasks for Staff, Step Types for Outsiders
Camunda 8 can fix a process under cases already running, since active instances migrate onto a corrected definition and, for Camunda user tasks, "a migrated active user task remains assigned to the same user". Moxo keeps the shared queue that Camunda's Tasklist V2 stops evaluating, with desks that are "a shared inbox that multiple users can pick work from". Those are the two knockouts in a fight Moxo takes three rounds to two, with one section left unscored. Portability, AI review gates and a published price decide the rest, verified 14 to 23 September 2026.