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Power Automate

by Microsoft Corporation

Cloud Free Tier paid API Available
EnterpriseNo-CodeIT Operations

Microsoft workflow automation and RPA Microsoft Power Automate is a cloud-based service for creating automated workflows between apps and services. Part of the Microsoft Power Platform, it integrates deeply with Microsoft 365 and offers both cloud flows and desktop-based RPA capabilities.

Performance Scores

7.4

11 rankings evaluated

Score range: 7.0 – 8.4

Key Facts

AI Features

AI Features facts about Power Automate
AttributeValueAs ofSource
Copilot StudioGenerative actions via Copilot Studio: AI-driven conversations dynamically find and connect plugins in real timeMay 2026Microsoft Learn
AI FeaturesDynamic, multimodal, and self-healing automations with built-in AI. Intelligent document processing improvements in 2025 Wave 1May 2026Microsoft Learn

Core Features

Core Features facts about Power Automate
AttributeValueAs ofSource
Connectors1,000+May 2026Official Website

Support

Support facts about Power Automate
AttributeValueAs ofSource
RPA SupportDesktop and Cloud flowsMay 2026Documentation

General

General facts about Power Automate
AttributeValueAs ofSource
PricingPower Automate Premium: $15/user/month. Power Automate Process: $150/bot/month. Hosted RPA: $215/bot/monthMay 2026Microsoft
M365 Price ChangeMicrosoft 365 prices rising in July 2026 (Business Basic +16.7%, Frontline F1 +33%), affecting bundled Power Automate access costsMay 2026Licenseware
Wave 2 Features2025 Release Wave 2 (October 2025-March 2026): enhanced desktop flows for Windows automation and improved cloud flows connectivityMay 2026Microsoft Learn
Microsoft 365 BundlingIncluded in Microsoft 365 E3 ($36/user/mo) and E5 ($57/user/mo) plans with standard connectors; premium connectors require add-on licenseMay 2026Microsoft
Desktop Flow PricingPower Automate Desktop is free for Windows 11 users (attended mode); unattended desktop flows require $15/user/month add-onMay 2026Microsoft
Connector Count1,100+May 2026Microsoft

Strengths

  • BAA covers Power Automate, Power Apps, Dataverse, and Azure as a unified suite
  • Desktop flows automate legacy EHR screens without API access
  • AI Builder includes healthcare-aligned models for intake and document processing
  • Strong fit for organisations already on Microsoft 365 and Dynamics
  • Microsoft ecosystem
  • Desktop RPA
  • Enterprise ready
  • Native Dynamics 365 CRM integration with real-time triggers on record events
  • Included in Microsoft 365 E3/E5 plans at no additional cost
  • Desktop flows (RPA) automate legacy CRM systems without APIs
  • Inherits Azure compliance posture: SOC 1/2, ISO 27001/27017/27018, PCI DSS, FedRAMP High
  • Customer-managed keys through Azure Key Vault
  • Desktop flows handle legacy banking apps lacking APIs
  • No additional vendor procurement for Microsoft-standard fintechs
  • Included with Microsoft 365 E3/E5 for personal automations
  • Desktop flows for legacy system RPA
  • HIPAA BAA available for regulated workloads
  • AI Builder for document processing
  • Deep Microsoft 365 and Azure integration
  • Lower cost for organizations already on Microsoft licensing
  • Native integration with Dynamics 365 Customer Service and Microsoft 365
  • AI Builder for sentiment analysis and entity extraction
  • Included in many Microsoft 365 enterprise plans at no additional cost
  • Copilot AI flow builder
  • Azure AI Services integration
  • Included in M365 licenses
  • Desktop + cloud flows
  • Included with Microsoft 365 E3/E5 licenses reducing incremental RPA cost
  • Deep integration with Microsoft ecosystem and Azure AI services
  • AI Builder provides built-in document processing and form recognition
  • Included in Microsoft 365 licenses
  • Deep Microsoft ecosystem integration
  • Desktop flows (RPA)
  • Process mining via Process Advisor
  • Native Dynamics 365 and Microsoft ecosystem connectors
  • Included with Microsoft 365 E3/E5 licenses
  • On-premises data gateway enables hybrid ERP connectivity

Limitations

  • Per-user premium licensing required for HTTP connectors and Dataverse tables
  • Learning curve shifts between cloud flows, desktop flows, and AI Builder
  • Non-Microsoft SaaS integrations are shallower than Zapier or Workato
  • Vendor lock-in
  • Complex licensing
  • Microsoft-centric
  • Limited CRM automation outside Microsoft/Dynamics 365 ecosystem
  • Complex connector licensing model can increase costs for premium CRM connectors
  • Full value requires Microsoft 365 and/or Dynamics licensing commitment
  • Licensing for premium connectors and Dataverse can compound quickly
  • Non-Microsoft SaaS connectors are shallower than Workato
  • Connector licensing splits between standard and premium tiers
  • Best fit for Microsoft-centric stacks; weaker outside the Microsoft ecosystem
  • No self-hosted option
  • Desktop flow reliability varies on complex applications
  • Performance depends on Microsoft cloud infrastructure
  • Limited Linux support for desktop automation
  • Limited utility outside Microsoft ecosystem
  • Complex workflow authoring compared to Zapier or Make for non-Microsoft connectors
  • AI features best within Microsoft ecosystem
  • Complex licensing model
  • Limited non-Microsoft AI integration
  • Desktop automation less mature than dedicated RPA tools like UiPath
  • Complex licensing tiers can obscure true cost for unattended bots
  • Cross-platform support outside Windows is limited
  • Limited non-Microsoft integrations
  • Performance issues with large flows
  • SAP and Oracle connectors require additional gateway configuration
  • Less depth in non-Microsoft ERP systems than dedicated iPaaS
  • Complex licensing for premium connectors

Based on evaluations in 11 rankings: Best Automation Tools for Healthcare in 2026, Best Workflow Automation Tools 2026, Best CRM Automation Tools in 2026, Best Automation Tools for Fintech and Financial Services in 2026, Best No-Code Automation Platforms in 2026, Best RPA Tools 2026, Best Customer Support Automation Tools in 2026, Best AI-Powered Automation Tools in 2026, Best Enterprise RPA Platforms 2026, Best iPaaS and Integration Platforms 2026, Best ERP Integration Platforms 2026

Pricing Plans

Most Popular

Power Automate Premium

$15.00/mo

Per user per month

  • Cloud flows (automated, instant, scheduled)
  • Desktop flows for RPA
  • Process mining and task mining
  • 6,000+ premium connectors
  • AI Builder credits included
  • Dataverse storage included
  • !Per-user licensing
  • !5,000 API requests per 24 hours
Get started →
As of Jan 2026 · Source

Power Automate Process

$150.00/mo

Per bot per month

  • Unattended RPA bot execution
  • Hosted machine groups
  • Process mining capabilities
  • Cloud flow triggers for bots
  • Centralized bot management
  • Scheduled unattended runs
  • !Per-bot licensing
  • !Requires separate user license for authoring
Get started →
As of Jan 2026 · Source

About Power Automate

Microsoft Power Automate is a cloud-based service for creating automated workflows between apps and services. Part of the Microsoft Power Platform, it integrates deeply with Microsoft 365 and offers both cloud flows and desktop-based RPA capabilities.

Integrations (3)

Dynamics 365 native
Microsoft 365 native
SharePoint native

Last updated: | Last verified:

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