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ActiveCampaign

by ActiveCampaign LLC

Cloud paid API Available
Small BusinessMarketing AutomationCustomer Support

Email marketing, marketing automation, and CRM tools you will actually use ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, sales CRM, and transactional email into a single platform. Its visual automation builder lets users create complex multi-channel customer journeys with conditional logic, split actions, and goal tracking.

Performance Scores

7.9

8 rankings evaluated

Score range: 6.8 – 8.8

Key Facts

General

General facts about ActiveCampaign
AttributeValueAs ofSource
Customers185,000+ customers in 170 countriesApr 2026Official Website
Starting Price$29/month (Starter plan, billed annually)Apr 2026Official Website
Automation FeaturesVisual automation builder, lead scoring, predictive sending, split actionsApr 2026Official Website
Customer Count180,000+ customers worldwide as of 2025Mar 2026ActiveCampaign
FoundedFounded in 2003 in Chicago, IllinoisMar 2026ActiveCampaign
HeadquartersHeadquarters in Chicago, Illinois, USAMar 2026ActiveCampaign

Core Features

Core Features facts about ActiveCampaign
AttributeValueAs ofSource
Integrations950+Apr 2026Official Website

AI Features

AI Features facts about ActiveCampaign
AttributeValueAs ofSource
DeliverabilityIndustry-leading deliverability rates with dedicated IP optionsApr 2026Official Website

Strengths

  • Widely adopted automation builder
  • Built-in CRM with sales pipelines
  • Lead scoring on all plans
  • 950+ integrations
  • Strong deliverability
  • Advanced conditional automation with multi-step branching logic
  • Built-in CRM with deal tracking and sales automation
  • Site and event tracking for behavioral email triggers
  • Predictive sending and send-time optimization
  • Strong automation depth
  • Predictive sending technology
  • Lead scoring with decay
  • Unified CRM + email + automation
  • Combined email + CRM + automation in one platform
  • Advanced segmentation and personalization
  • Machine learning for send-time optimization and predictive scoring
  • Competitive pricing for full-stack marketing automation
  • CRM + email + automation in a single platform reduces tool sprawl
  • Revenue attribution shows ROI per automation flow
  • Predictive send time optimization increases open rates by 15-25%
  • Best email automation in price range
  • Built-in CRM
  • Predictive sending
  • Combined email marketing + CRM eliminates tool sprawl for small teams
  • Visual automation builder with conditional branching and CRM triggers
  • Site tracking enables behavior-based email personalization
  • Unified CRM + email + automation eliminates tool sprawl for small teams
  • Deal pipeline automation with win probability scoring
  • Advanced email automation triggered by CRM stage changes and deal values

Limitations

  • No free tier (14-day trial only)
  • Higher starting price than Mailchimp
  • Can be overwhelming for beginners
  • Steeper learning curve compared to simpler email tools
  • Interface can feel complex for basic email campaign needs
  • CRM functionality is less deep than dedicated CRM platforms
  • CRM less capable than dedicated platforms
  • Steeper learning curve than Mailchimp
  • Reporting requires Professional plan
  • Automation scope limited to CRM/email workflows
  • Reporting less flexible than dedicated BI tools
  • API integration requires technical skills for non-standard connections
  • Not a workflow automation tool — focused on marketing automation only
  • Ecommerce-specific features require Plus plan ($49/month) or higher
  • Not a general-purpose automation tool
  • Email-centric feature set
  • Learning curve for CRM features
  • CRM features are less capable than Salesforce or HubSpot for complex pipelines
  • Pricing per contact increases at scale; 100K contacts costs $559/month on Plus
  • CRM functionality is less capable than Salesforce or HubSpot for complex sales processes
  • Limited custom object support compared to enterprise CRM platforms

Based on evaluations in 8 rankings: Best Email Automation Platforms 2026, Best Email Automation Tools in 2026, Best Marketing Automation Platforms 2026, Best Automation Tools for Marketing Teams in 2026, Best Automation Tools for Retail & Ecommerce in 2026, Best Automation Tools for Small Business 2026, Best Marketing Automation Tools in 2026, Best CRM Automation Tools in 2026

Pricing Plans

View official pricing →

Starter

$15.00/mo

Per month for 1,000 contacts

  • Email marketing and newsletters
  • Marketing automation (basic)
  • Inline forms and landing pages
  • Site and event tracking
  • Email and chat support
  • !1,000 contacts (scales with contact count)
  • !1 user
Get started →
As of Jan 2026 · Source
Most Popular

Plus

$49.00/mo

Per month for 1,000 contacts

  • Advanced marketing automation
  • Landing pages and forms
  • CRM with sales automation
  • Lead scoring
  • SMS marketing
  • Custom audience integrations
  • !1,000 contacts (scales with contact count)
Get started →
As of Jan 2026 · Source

Pro

$79.00/mo

Per month for 1,000 contacts

  • Predictive sending with AI
  • Split automations
  • Site messaging and attribution
  • Salesforce integration
  • Custom reporting
  • 3 users included
  • !1,000 contacts (scales with contact count)
  • !3 users included
Get started →
As of Jan 2026 · Source

Enterprise

Contact us

Per month for 1,000 contacts

  • Custom objects
  • Custom reporting and dashboards
  • Unlimited email testing
  • Dedicated account manager
  • Single sign-on (SSO)
  • 5 users included
  • !1,000 contacts (scales with contact count)
  • !5 users included
Get started →
As of Jan 2026 · Source

About ActiveCampaign

ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, sales CRM, and transactional email into a single platform. Its visual automation builder lets users create complex multi-channel customer journeys with conditional logic, split actions, and goal tracking. ActiveCampaign supports advanced segmentation, lead scoring, site tracking, predictive sending, and machine learning-powered win probability. With 950+ integrations and serving over 185,000 businesses in 170 countries, ActiveCampaign is widely regarded as having the most powerful automation builder in the email marketing category.

Integrations (8)

Google Sheets native
Salesforce native
Shopify native
Slack native
Stripe native
WooCommerce native
WordPress native
Zapier native

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