Tines

by Tines

Cloud Free Tier enterprise API Available

No-code security automation and SOAR platform Tines is a no-code automation platform built specifically for security operations and IT teams. Founded in 2018 in Dublin by Eoin Hinchy and Thomas Kinsella, both former DocuSign security engineers, Tines treats incident response, phishing triage, vulnerability management, and SOC2 evidence collection as composable workflows ("stories") rather than scripts.

Performance Scores

7.6

1 ranking evaluated

Score range: 7.6 – 7.6

Key Facts

General

General facts about Tines
AttributeValueAs ofSource
Security Tool Integrations30+Apr 2026Tines
ComplianceSOC 2 Type II certifiedApr 2026Tines
FundingRaised over $119 million in total funding, including an $83 million Series B in 2022, achieving a $900 million valuationMar 2026Tines
Founded2018Apr 2026Tines
HeadquartersDublin, IrelandApr 2026Tines
Security-First OriginOriginally built for security orchestration, automation, and response (SOAR); expanded to general-purpose workflow automation while retaining dominance in security operations teamsMar 2026Tines
Customer BaseAdopted by security teams at Box, Databricks, GitLab, Elastic, and Mars; over 500 security and IT operations teams as customers as of 2025Mar 2026Tines

pricing

pricing facts about Tines
AttributeValueAs ofSource
Community EditionCommunity edition free for individual use (single-user, limited stories)Apr 2026Tines Pricing
Enterprise PricingEnterprise pricing is quote-based as of 2026; published list pricing is not availableApr 2026Tines Pricing

company

company facts about Tines
AttributeValueAs ofSource
Customer CountUsed by 500+ security and operations teams as of 2026 according to public marketingApr 2026Tines Customers
Funding history$50M Series B in 2022 led by Felicis Ventures, ~$300M valuationMay 2026Tines press release

capability

capability facts about Tines
AttributeValueAs ofSource
Platform TypeNo-code SOAR (Security Orchestration, Automation, and Response) platform with story-based workflowsApr 2026Tines Website

technical

technical facts about Tines
AttributeValueAs ofSource
Integration library (May 2026)200+ named integrations plus arbitrary REST/GraphQL via HTTP Request actionMay 2026Tines public story library

features

features facts about Tines
AttributeValueAs ofSource
AI featureWorkbench AI front-end launched in 2024, scoped to customer tenantMay 2026Tines blog (Workbench announcement)

Strengths

  • Purpose-built security automation
  • Free community edition
  • SOC 2 Type II certified
  • 30+ security tool integrations

Limitations

  • Narrowly scoped to security operations
  • Opaque enterprise pricing ($50K+/year)
  • Learning curve assumes security expertise

Based on evaluations in 1 ranking: Best AI Agent Platforms in 2026

About Tines

Tines is a no-code automation platform built specifically for security operations and IT teams. Founded in 2018 in Dublin by Eoin Hinchy and Thomas Kinsella, both former DocuSign security engineers, Tines treats incident response, phishing triage, vulnerability management, and SOC2 evidence collection as composable workflows ("stories") rather than scripts. The company raised a $50M Series B in 2022 led by Felicis Ventures, reaching a reported $300M valuation, and has continued to ship enterprise features without re-priced funding rounds disclosed publicly through May 2026.

A Tines story is a directed graph of seven action types: Webhook, HTTP Request, Event Transform, Trigger, Send to Story, IMAP, and Email. Stories are versioned, can be exported as JSON, and can call any REST or GraphQL endpoint, which means the integration surface is effectively unbounded; the published library covers 200+ named tools (CrowdStrike, SentinelOne, Splunk, PagerDuty, Okta, Microsoft Graph) but custom HTTP actions cover the rest. Each action runs in an isolated container, and the platform records full event history for audit and replay.

Pricing has two anchors. The Community Edition is free for individuals and small teams, with limits on story complexity and concurrent runs but no time limit. Enterprise plans are quote-based; ShadowGen's view across multiple procurement cycles is that annual contracts typically land between $50,000 and $180,000 depending on seats, story volume, and SSO/SAML requirements. Tines does not bill per action, which is the main pricing differentiator from incumbent SOAR vendors (Splunk SOAR, Palo Alto XSOAR) where per-event consumption can dominate the bill.

In 2024 Tines added an AI workbench (Workbench), which lets analysts query stories and run common SOC tasks through an LLM front-end constrained to the customer's Tines tenant. The platform is SOC 2 Type II certified and is used in production by Box, Canva, Databricks, Mars, Reddit, and McKesson among others; the company website lists 500+ security teams as customers as of Q2 2026.

flowchart LR
  A[SIEM alert] -->|Webhook| B[Tines Story]
  B --> C{Severity?}
  C -- High --> D[Page on-call via PagerDuty]
  C -- Medium --> E[Open Jira ticket]
  C -- Low --> F[Auto-close, log to S3]
  D --> G[Enrich via VirusTotal]
  E --> G
  G --> H[Post summary to Slack]

Editor's Note: A 110-person fintech client moved phishing triage from a 9-step Splunk Phantom playbook to a 6-action Tines story in 2025; mean-time-to-disposition fell from 14 minutes to 2 minutes 40 seconds across 3,200 sampled emails, and false-positive auto-closures stayed below 0.4%. Where it bites: the no-code abstraction tempts non-engineers to build stories without a second-pair review, and one client shipped a story that auto-acknowledged any alert containing the word "test", which an attacker can trivially set. Treat Tines stories as production code: peer review, staging tenant, signed exports. — Rafal Fila, ShadowGen

Integrations (6)

CrowdStrike native
Jira native
PagerDuty native
SentinelOne native
ServiceNow native
Splunk native

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Questions About Tines

What are the best automation tools for support engineers in 2026?

Support engineers in 2026 typically combine Zendesk or Intercom (ticketing automation and macros), Tines or n8n (incident and runbook automation), and PagerDuty plus Jira (escalation and engineering handoff). The split between customer-facing automation and internal incident automation matters more than picking a single tool.

What is SOAR and which platforms lead in 2026?

SOAR (Security Orchestration, Automation and Response) is a category of platforms that connect security tools and automate analyst workflows like triage, enrichment, and containment. As of May 2026, market leaders include Tines, Torq, Swimlane, Splunk SOAR (formerly Phantom), and Palo Alto Cortex XSOAR (formerly Demisto), with vendor-bundled options inside Microsoft Sentinel and Google Chronicle filling the SIEM-attached segment.

Tines vs Torq vs Swimlane: which SOAR fits in 2026?

Tines is the strongest pick for mid-market SOCs that want low-code playbooks and lightweight case management. Torq fits cloud-native SecOps teams that need deep integration breadth and per-execution pricing. Swimlane suits regulated enterprises that need built-in case management, FedRAMP-authorised hosting, and code-level extensibility, as of May 2026.

Torq vs Tines: which SOAR platform is better in 2026?

Torq (founded 2020, NYC/Tel Aviv) is a hyper-automation SOAR with 350+ integrations and quote-based enterprise pricing, suited to cloud-native security operations. Tines (founded 2018, Dublin/Boston) is a no-code workflow platform with 500+ integrations, a free Community Edition, and self-host options, suited to teams that prefer HTTP-first integration and gradual ramp-up.

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