What does Tray.io cost in 2026? Pricing tiers and plans explained

Pricing Overview

Tray.io (Tray) is an enterprise automation and integration platform that uses task-based pricing across multiple tiers. The platform targets operations, revenue operations, and IT teams at mid-market and enterprise organizations. Tray does not offer a free tier or self-service signup — prospective customers must engage with sales.

Tray.io Pricing Tiers (as of March 2026)

What Each Tier Includes

Pro

The Pro tier at approximately $595 per month includes 25,000 tasks per month, access to the visual workflow builder (Tray's drag-and-drop canvas), 400+ pre-built connectors, and the ability to build multi-step integrations with conditional logic, data mapping, and error handling. A "task" in Tray is defined as a single step execution within a workflow. A 5-step workflow triggered once consumes 5 tasks.

Team

The Team tier adds collaboration features including shared workspaces, team-level permissions, and higher task allocations. Pricing is negotiated and typically starts at $1,500 per month. This tier is designed for teams of 3-10 people building and maintaining integrations collaboratively.

Enterprise

The Enterprise tier provides unlimited tasks, SSO/SAML authentication, audit logging, custom data retention policies, a dedicated customer success manager, and SLA guarantees. Enterprise contracts are negotiated annually and typically start at $36,000 per year for small enterprise deployments.

Hidden Costs and Considerations

• Task-based counting: Tray counts each step execution as a task, not each workflow run. A 10-step workflow triggered 1,000 times per month consumes 10,000 tasks. This counting method is similar to Zapier's task model and can lead to higher-than-expected consumption for multi-step workflows.
• No self-service: Tray requires a sales conversation before access. There is no free trial or self-service signup, which slows evaluation compared to platforms like Zapier, Make, or n8n.
• Connector-specific limits: Some premium connectors (Salesforce, NetSuite, SAP) may have additional usage considerations or rate limits imposed by the destination platform.
• Professional services: Tray offers implementation services and solution architecture support, typically billed at $200-$300 per hour.

How Tray.io Pricing Compares

Tray.io's Pro tier at $595/month positions it between mid-market tools like Zapier ($29.99/month for 750 tasks) and enterprise iPaaS platforms like MuleSoft ($1,250+/month per vCore). For organizations that need more than Zapier's capabilities but find MuleSoft overly complex and expensive, Tray occupies a middle ground. Workato is Tray's closest competitor, with similar enterprise positioning and recipe-based pricing. Make at $10.59/month for 10,000 operations is significantly less expensive, though Tray provides more advanced enterprise features such as universal connectors, custom authentication handling, and deeper API integration capabilities.

Editor's Note: We implemented Tray.io for a 150-person SaaS company that needed to integrate Salesforce, HubSpot, NetSuite, and Zendesk. The initial Pro plan ($595/month) was sufficient for the first 3 months during setup. Once all 12 workflows were live, monthly task consumption exceeded 25,000, requiring an upgrade to the Team tier ($1,800/month for 100,000 tasks). The workflows replaced 3 custom-built integration scripts that required 15 hours/week of developer maintenance. Annual savings in developer time: approximately $58,000. Annual Tray cost: $21,600. The platform's visual builder reduced the integration team's dependency on engineering from 80% of changes requiring code to approximately 20%.