What does Tray.io cost in 2026? Pricing tiers and plans explained
Quick Answer: Tray (now at tray.ai, formerly Tray.io) is fully quote-based as of July 2026 — all three tiers (Pro, Team, Enterprise) require a sales conversation and have no published price, with only a free trial rather than a perpetual free tier. Tiers differ by workspaces (3 / 20 / unlimited) and insights retention (7 / 30 / 180 days). Billing is task-based, and a "task" now spans integration, automation, MCP, and AI Agent steps across 700+ connectors. The Merlin Agent Builder and Agent Gateway provide the AI/agent layer.
Pricing Overview
Tray (tray.ai, formerly Tray.io) is an enterprise automation and integration platform for operations, RevOps, and IT teams. As of 2026 it has repositioned around its Merlin AI/agent platform, and all pricing is quote-based — there is no self-service signup or published price, only a free trial.
Tray Pricing Tiers (as of July 2026)
| Tier | Price | Differentiators |
|---|---|---|
| Pro | Custom quote | 3 workspaces, 7-day insights retention |
| Team | Custom quote | 20 workspaces, 30-day insights retention |
| Enterprise | Custom quote | Unlimited workspaces, 180-day insights, SSO/SAML, audit logs, SLA |
Every tier is "Contact Sales" — Tray no longer publishes an entry price (the previously-cited "~$595/month Pro" is not on the current page). The canonical domain is now tray.ai (tray.io redirects). Billing is task-based, and Tasks now span integration, automation, MCP, and AI Agent steps, across 700+ connectors.
What's included
All tiers include the visual workflow builder, 700+ connectors, conditional logic, data mapping, and error handling. The Merlin Agent Builder and Agent Gateway (for MCP) provide the AI/agent capabilities, surfaced through an Agent Development add-on rather than a separate priced tier. A "task" is a single step execution, so a multi-step workflow consumes multiple tasks per run — model consumption on step count, not run count.
Hidden costs and considerations
- No public pricing, no free tier: every tier requires a sales conversation, and only a free trial is offered, which slows evaluation versus Zapier, Make, or n8n.
- Task-based counting: a 10-step workflow run 1,000 times/month consumes 10,000 tasks — multi-step workflows can consume faster than expected.
- Professional services: implementation and solution-architecture support is typically billed hourly.
How Tray pricing compares
Tray sits between mid-market tools like Zapier and enterprise iPaaS like MuleSoft. For teams that need more than Zapier but find MuleSoft too heavy, Tray occupies a middle ground; Workato is its closest competitor. Make (from $10.59/month for 10,000 operations) is far cheaper, though Tray offers deeper enterprise integration, universal connectors, and now an agent layer.
Editor's Note: We implemented Tray for a 150-person SaaS company integrating Salesforce, HubSpot, NetSuite, and Zendesk. Twelve workflows replaced three custom integration scripts that took 15 hours/week of developer maintenance — roughly $58,000/year in developer time saved. Re-checked July 2026: Tray has dropped public entry pricing entirely (everything is a quote now) and leaned into its Merlin agent platform with 700+ connectors and MCP support, so evaluation starts with sales rather than a self-serve trial price. Budget on task consumption across steps, because that — not a headline seat price — is what drives the Tray bill. — Rafal Fila, ShadowGen
Related Questions
Related Tools
Tray.io
API-first general automation platform
Integration PlatformsWorkato
Enterprise integration and automation platform with AI-powered recipe building
Integration PlatformsZapier
Automate workflows between apps without coding—connect 9,000+ tools with simple, reliable automation.
Workflow AutomationMuleSoft Anypoint Platform
Connect any app, data source, or API with the world's #1 integration platform
ERP IntegrationRelated Rankings
Best Data Integration Platforms in 2026
A ranked list of data integration platforms in 2026. The ranking covers ELT/ETL tools, customer data platforms, and enterprise iPaaS products that move data between operational systems and analytical destinations. Entries cover managed ELT (Fivetran, Airbyte, Stitch), customer data platforms (Segment), and enterprise iPaaS (MuleSoft, Boomi, Oracle Integration Cloud, Jitterbit). Scoring reflects connector library size, ELT/ETL flexibility, reliability and SLA, pricing transparency, and real-time capability.
Best Automation Tools for Fintech and Financial Services in 2026
A ranked list of the best automation tools for fintech and financial-services organisations in 2026. This ranking evaluates platforms across SOC 2 and ISO 27001 posture, PCI DSS handling where applicable, data-residency controls, audit and governance capabilities, and the depth of integration with core banking, payments, and market-data systems. The ranking covers enterprise iPaaS (Workato, MuleSoft, Boomi), enterprise RPA (UiPath, Power Automate), self-hosted workflow automation (n8n), and enterprise data integration (Informatica). Entries are scored against the compliance, latency, and governance constraints typical of banks, lenders, payments companies, and asset managers.
Dive Deeper
Frends vs MuleSoft in 2026: Process Metering, Mule Credits and What They Do to Your Architecture
Frends and MuleSoft both run integrations in their cloud or inside yours, but they bill for different things, and that difference will shape your architecture more than any feature list. Frends counts deployed processes and runs on .NET; MuleSoft sells annual packages of Mule Credits drawn down by usage. We compared them from public sources read on 14 and 15 September 2026.
How to turn a no-API portal into a REST endpoint
Public portals that will never ship a developer API are usually scraped, badly, by code coupled to their HTML. There is a more durable method: recover the wire format the portal's own front end already speaks, and call that instead. This guide sets out the method AutomationAtlas used against a Polish court-auction portal and a US county parcel portal, the five checks worth running before trusting what comes back, and what changes when the target is old enough to have no front end worth reading.
Workato vs Zapier in 2026: Enterprise iPaaS vs Tiered No-Code Automation
Workato and Zapier are two of the most widely shortlisted platforms for connecting ten or more business systems. Workato, founded in 2013, is a quote-priced enterprise iPaaS built on environment-promoted recipes and 1,200+ deep connectors; Zapier, founded in 2011, is a self-serve no-code platform spanning 9,000+ apps that also ships code steps, an SDK, and an MCP interface, and whose Team and Enterprise tiers add SSO, audit logs, and admin controls. This comparison covers execution architecture, connector depth, AI and MCP capabilities, published pricing, and tier-by-tier governance, verified against both vendors' official pages in July 2026.