How much does Freshsales cost in 2026? Pricing breakdown
Quick Answer: Freshsales: Free (3 users with phone + email), Growth $9/user/mo (AI scoring + pipelines), Pro $39, Enterprise $59. 10-user Growth: $90/month. Built-in phone included on all plans.
Freshsales Pricing (as of April 2026)
| Plan | Price | Key Features |
|---|---|---|
| Free | $0 (3 users) | Contact management, built-in phone + email, mobile app |
| Growth | $9/user/month | Visual pipeline, AI contact scoring, workflows, 2K bot sessions/mo |
| Pro | $39/user/month | Multiple pipelines, time-based workflows, AI deal insights |
| Enterprise | $59/user/month | Custom modules, AI forecasting, audit logs, dedicated AM |
Annual billing saves approximately 20%.
Communication Features by Plan
| Feature | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Built-in phone | Yes | Yes | Yes | Yes |
| Email tracking | Yes | Yes | Yes | Yes |
| Chat | Yes | Yes | Yes | Yes |
| SMS | No | Yes | Yes | Yes |
| Bot sessions/month | 0 | 2,000 | 3,000 | 5,000 |
Cost at Scale
| Team Size | Free | Growth | Pro | Enterprise | Annual Growth |
|---|---|---|---|---|---|
| 3 users | $0 | $27/mo | $117/mo | $177/mo | $324/yr |
| 10 users | N/A (3 max) | $90/mo | $390/mo | $590/mo | $1,080/yr |
| 25 users | N/A | $225/mo | $975/mo | $1,475/mo | $2,700/yr |
CRM Pricing Comparison (10 users)
| Platform | Monthly Cost | Built-in Phone? | AI Scoring? |
|---|---|---|---|
| Freshsales Growth | $90/mo | Yes (included) | Yes |
| Pipedrive Essential | $149/mo | No (add-on) | No |
| HubSpot Starter | $200/mo | No (calling add-on) | Limited |
| Zoho CRM Standard | $140/mo | No (telephony add-on) | No |
Editor''s Note: We calculated total CRM + telephony cost for a 10-person team. Freshsales Growth ($90/month) included phone and email. Pipedrive Essential ($149) + Aircall integration ($240/month for 10 users) = $389/month. Freshsales saved $299/month by bundling communication channels, a 77% reduction in combined CRM + phone cost. The built-in call recording was adequate for coaching though call analytics depth was inferior to dedicated platforms like Gong.
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