Shopify Flow

by Shopify Inc.

Cloud Free Tier freemium API Available

Native ecommerce workflow automation tool built into Shopify for automating order management, inventory, customer tagging, and fraud prevention. Shopify Flow is Shopify's built-in workflow automation engine for e-commerce operations. Originally launched in 2017 as an exclusive feature for Shopify Plus merchants (plans starting at $2,300/month), Shopify made Flow available to all Shopify plans at no additional cost in 2023.

Performance Scores

8.5

1 ranking evaluated

Score range: 8.5 – 8.5

Key Facts

Key facts about Shopify Flow
AttributeValueAs ofSource
Launched2017May 2026Shopify
PricingFree on Basic, Grow, Advanced, and Plus plans since 2023 (not available on Starter; some actions gated: HTTP Request requires Grow or higher, custom partner-app tasks are Plus-only)Jul 2026Shopify Help Center
Templates100+ pre-built workflow templatesJul 2026Shopify App Store (Flow listing)
Trigger TypesOrders, customers, products, inventory, fulfillmentsJul 2026Shopify Help Center
DeploymentCloud-only (Shopify-native)May 2026Shopify
API AccessShopify Admin API accessJul 2026Shopify Help Center
App ConnectorsConnects with Shopify App Store partnersJul 2026Shopify developer docs
Conditional LogicYes — if/then conditions with AND/OR logicJul 2026Shopify Help Center

Strengths

  • Native Shopify integration with access to internal APIs unavailable to third-party tools
  • Included at no additional cost with Shopify Basic and above
  • Pre-built templates for common retail automation workflows

Limitations

  • Limited to Shopify ecosystem — cannot automate non-Shopify channels
  • No external integrations beyond Shopify apps

Based on evaluations in 1 ranking: Best Automation Tools for Retail & Ecommerce in 2026

About Shopify Flow

Shopify Flow is Shopify's built-in workflow automation engine for e-commerce operations. Originally launched in 2017 as an exclusive feature for Shopify Plus merchants (plans starting at $2,300/month), Shopify made Flow available to all Shopify plans at no additional cost in 2023. The tool uses a trigger-condition-action model: events in the Shopify store (new order, inventory change, customer signup) trigger workflows that evaluate conditions and execute actions.

Flow includes over 100 pre-built workflow templates covering common e-commerce automation scenarios: auto-tagging customers by purchase history or lifetime value, flagging high-risk orders for manual review, sending low-inventory alerts, managing product publishing schedules, and segmenting customers for marketing campaigns. Each workflow can access all native Shopify data — orders, products, customers, inventory, fulfillments — without requiring API configuration.

The platform's primary limitation is its scope: Shopify Flow operates exclusively within the Shopify ecosystem. For cross-platform automation (connecting Shopify to external accounting, ERP, or marketing tools), merchants need complementary tools such as Zapier, Make, or dedicated Shopify apps from the App Store. Shopify Flow integrates with select App Store partners (Klaviyo, Gorgias, Recharge, LoyaltyLion) through connector actions, extending automation beyond native Shopify data.

Integrations (8)

Asana third-party
Google Sheets third-party
Gorgias native
Klaviyo native
Recharge native
Shopify native
Slack native
Trello third-party

Written & reviewed by Rafal Fila · Last updated: · Last verified:

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