Twilio Inc.
platformTwilio Inc. is a San Francisco cloud communications platform founded in 2008, IPO 2016 (NYSE: TWLO). $4.1B FY2024 revenue. 300K+ customers with SMS, voice, email (SendGrid), and Segment CDP.
About Twilio Inc.
Twilio Inc. is a cloud communications platform company founded in 2008 by Jeff Lawson and headquartered in San Francisco, California. The company went public on the NYSE in 2016 (ticker: TWLO) and reported $4.1 billion in revenue for fiscal year 2024. Twilio provides APIs for SMS, voice, video, email (via SendGrid, acquired 2019), and WhatsApp messaging. Twilio Segment (customer data platform) enables event-driven automation by unifying customer data across tools. Twilio Flex is a programmable contact center. As of April 2026, Twilio serves more than 300,000 active customer accounts worldwide.
Products by Twilio Inc.
Segment
Customer data platform (CDP) by Twilio for collecting, cleaning, and routing event data to 400+ downstream destinations.
SendGrid
Email delivery API and marketing platform acquired by Twilio, handling billions of emails monthly with high deliverability.
Twilio
Cloud communications platform providing APIs for SMS, voice, email (SendGrid), video, and WhatsApp messaging with usage-based pricing.